Now onboarding 3 founding clients

Your tenant messages, handled. Every hour, every day.

We build the system that answers your tenants, dispatches your vendors, and briefs your owners. Your office stops drowning in messages that all look the same.

See founding-client pricingBook a 15-minute call
Live within 7 days Month-to-month, cancel anytime Secure checkout via Stripe
DoorDesk AI — maintenance line · live 24/7
Tenant · 11:42 PMHey, the sink in unit 4B is leaking under the cabinet and there's water pooling 😬
DoorDesk AISorry about that! Quick check: is water actively flowing, or a slow drip? Can you shut the valve under the sink?
Tenant · 11:43 PMSlow drip, valve is closed now
DoorDesk AIPerfect. I've logged this as routine plumbing and requested your preferred plumber for tomorrow. You'll get a confirmation with the arrival window shortly.
Work order #482 created · vendor notified · manager briefed in morning digest — no one woken up
What we automate

Every door generates the same messages

We make the routine ones handle themselves — and escalate genuine emergencies to a human, instantly. Built on top of the tools you already use.

Maintenance-request triage

A tenant texts about a leak. DoorDesk reads it, gauges urgency, books the right vendor, and keeps the tenant posted. True emergencies hit your phone immediately. Everything else waits until morning.

Tenant communications

Rent reminders. Renewal sequences. Move-in checklists. Instant answers to the questions your office already answers fifty times a week — at 2 PM or 2 AM.

Owner reporting

Owner statements and property updates, drafted from your data every month. You skim, approve, send. Owners feel informed without you writing a word.

How it works

Live in 7 days, three steps

No migration, no new software for your team to learn. We build on top of AppFolio-alternatives like Buildium, Rentvine, Propertyware, TenantCloud — or plain email and text.

1

20-minute intake

We map your current workflow: where requests come in, who handles what, which vendors you use, what must always reach a human.

2

We build & test

Your automation is assembled and tested against real scenarios, then switched on alongside your existing process — nothing breaks if you do nothing.

3

You review, it runs

The system handles the routine; anything urgent or ambiguous routes to a person. Every message is logged where you can see it.

The arithmetic

Do the math on your own portfolio

No inflated claims — just your numbers. A typical portfolio sees about one maintenance request per 3–4 doors per week, plus the daily stream of routine questions.

~20 min

average handling time per routine request — intake, vendor call, tenant follow-up

100 doors

≈ 25–35 requests + dozens of routine messages weekly

10+ hrs/wk

of staff time on work that follows the same pattern every time

If those numbers look like your office, the service pays for itself on time savings alone — before counting faster responses, fewer dropped requests, and happier owners.

Pricing

Founding-client rates

Simple flat pricing while we onboard our first three clients. No setup fees beyond the pilot, no long-term contracts, no per-door surprises.

7-Day Pilot

$750 one-time
  • Maintenance-request triage automated end-to-end
  • Running on your real tenant requests within 7 days
  • Full credit toward your first month if you continue
  • If you don't continue, the pilot build is yours to keep
Start a pilot

The guarantee: if the pilot isn't delivered as scoped within the agreed timeline, you get a full refund. If you finish the pilot and walk away, you keep what we built. Worst case, you own a working automation.

Who you're working with

A builder, not an account manager

H

When you call DoorDesk, you reach the person who built your automation. Not a sales layer, not a ticket queue. We take on a few clients at a time, automate deeply, and stay accountable for the result — your tenant data runs your workflows, nothing else, and it's deleted within 30 days if you leave.

Henry — Founder, DoorDesk AI

FAQ

Fair questions

What if the AI mishandles an emergency?

It's designed not to be the last line of defense. Anything urgent or ambiguous — fire, flood, gas, anything it isn't certain about — is escalated to designated humans immediately, per the escalation rules we set together in intake. The AI fully handles only what it classifies with confidence, and every message is logged for your review. DoorDesk supplements your emergency procedures; it never replaces them.

Does it work with our property management software?

We build on top of what you already use — Buildium, Rentvine, Propertyware, TenantCloud, or plain email/text workflows. No migration, and your team keeps working exactly where they work today. (If you're on AppFolio and happy with its built-in AI, we may honestly not be the right fit — we'd rather tell you that on the first call.)

Why should we trust a new company?

You shouldn't have to — that's what the pilot structure is for. $750, one week, on your real requests, with a refund if we don't deliver as scoped and the build is yours to keep either way. We're early, which is exactly why the founding terms are this favorable: your result becomes our case study.

What happens to our tenant data?

It's accessed solely to operate your contracted workflows, the minimum necessary is stored, it's never sold or used for anything else, and everything is deleted within 30 days if you cancel. This is written into our policies below and into your agreement.

What does cancellation look like?

Month-to-month, cancel with a single email, billing stops at the end of the paid period. No contracts, no exit fees, no clawing back the automation's documentation.

The fine print, plainly

Plain-English policies

Billing & cancellation

The pilot is a one-time $750 charge, collected at signup. The monthly service is billed in advance and is month-to-month: cancel anytime and billing stops at the end of the paid period. No setup fees, no long-term contracts.

Refunds

If a pilot isn't delivered as scoped within the agreed timeline, you receive a full refund. If you complete a pilot and choose not to continue, you keep the pilot deliverable. Monthly fees for periods already served are non-refundable.

Your data

DoorDesk AI accesses client data solely to operate the contracted workflows, stores the minimum necessary, and deletes all client data within 30 days of termination. Tenant information is never sold or used for any other purpose.

Service & emergencies

Automated systems classify and route requests; anything urgent or ambiguous is escalated to designated humans. DoorDesk AI is a workflow-automation service and does not replace your emergency procedures.

Tell us how many doors you manage

Fifteen minutes. No deck, no pressure. We'll map the automation onto your actual workflow and you'll know by the end of the call whether it's worth $750 to see it run.

hello@doordeskai.com